Evolution Inc.

Account Query is “REAL-TIME"

This is a multi-lingual, 32-bit telephony program designed to serve as an information provision device for finance companies. Able to be utilized as a 24 x 7 (24 hours, 7 days a week) service to your customers and agents in the field.

Shipped with an online manual to assist in setting the system up.

Insured can call for information on their account. The message given to the insured will be based upon the status of the account at the time of the call. 

Examples would be: Current, Late, Cancellation Request Sent, Reinstatement Request Sent, Paid Off, NSF, or Pending

VCS™ writes to the database information about each call. These calls may then be recalled in reports so that the company may judge the efficiency and use of the program and it's internal operations.

Daily Activity of Interactive Voice Communication server
Promise of Payment Posting (by Agents)
VCS Orders Placed (by Agents)

Options:
Payment in Mail (by Agents)
Order supplies (by Agents)
Extension Access
Operator Access

Want Real-Time internet access for policyholders and agents? See Accounts .Net™

Contact us to get more information or request a demo.